SHEYU.AIOne platform for Hong Kong Type 9 family offices.
KYC/CDD/EDD workflows, an 11-class asset view, product suitability assessment and dual-review approvals. Plus a multilingual AI assistant for prospects and signed clients.
| 01 | KYC identity check | Recorded |
| 02 | CDD due diligence | Recorded |
| 03 | EDD enhanced checks | Recorded |
| 04 | Suitability match | Recorded |
| 05 | Dual review | Recorded |
From onboarding to recommendation, every step leaves a record.
- 01
KYC identity check
ID documents filed. Beneficial owners traced.
- 02
CDD due diligence
Tiered due diligence with versioned files.
- 03
EDD enhanced checks
Extra review for high-risk clients.
- 04
Suitability match
Client risk rating matched to product risk, with a recommendation evidence chain.
- 05
Dual review
Multi-level approval with an audit trail.
Every recommendation keeps its own evidence.
A recommendation records the client's risk level and the product's risk rating as they stood that day, plus the risk assessment version it relied on. A written suitability rationale is required.
From first enquiry to ongoing monitoring.
- 01
Enquiry
The AI assistant collects prospect details on the website, H5 pages or Mini Program.
- 02
Due diligence
KYC checks and a risk assessment.
- 03
Recommendation
Products recommended with a suitability assessment.
- 04
Onboarding
Agreements signed and assets allocated.
- 05
Ongoing service
Continuous operations and compliance monitoring, with periodic risk reviews.
Built around the people in a family office.
Owns the client relationship, as primary or secondary manager.
- Client files and family entities
- Prospect follow-up and conversion
- Recommendations with suitability rationale
- Advisor business card
Assigned per client as compliance lead.
- KYC, CDD and EDD records
- Compliance alerts and deadlines
- Audit log and AI data access log
- Dual review of key actions
Signs off where the process requires it.
- EDD senior approval
- Senior steps in approval flows
- Dashboard across clients, assets, compliance, prospects and tasks
Runs the client-facing channels.
- AI assistant settings
- Knowledge base groups and documents
- Mini Program content and appearance
- Partners, referrals and commissions
Signed clients ask the AI assistant about their own data.
- Asset overview and performance
- KYC status
- Approval progress
- Book a service
One ledger for a family's whole balance sheet.
Assets across currencies, markets and custodians sit in one ledger. HK, US or Singapore, listed or private.
- Hong Kong and US stocks, bonds and funds
- Trust beneficial interests, property and private equity
- Daily and monthly valuation snapshots
- Transaction history and snapshot records
Approvals and audit are built into the product, not patched on in operations.
Six modules, built around how a family office works.
Clients & due diligence
Client files, family entities, beneficiaries, versioned KYC records, document upload, risk assessment.
Product center
Product library (funds, bonds, structured products, insurance, PE, REITs), suitability matching, risk ratings, fee management.
Asset allocation
11-class asset ledger, position valuation, transactions, snapshot history, allocation suggestions.
Compliance approvals
Approval templates and instances, dual review, senior sign-off, audit logs for key actions, compliance reminders.
Advisory & client acquisition
Advisory records and reports, relationship-manager follow-up, pre-sales leads, AI lead capture, digital business cards.
AI assistant & knowledge base
Lead capture with light sign-in, after-sales lookups (asset overview, KYC status, approval progress), compliance knowledge base, multilingual Q&A.
Deadlines surface before they lapse.
Compliance alerts cover expiring KYC, documents and agreements, risk reviews, sanctions checks and suspicious activity. Key actions go to an audit log with before and after values.
Compliance, assets, client service and distribution in one place.
KYC/CDD/EDD workflow
Identity checks, document filing, tiered due diligence and versioned risk assessments. Automatic compliance reminders and audit logs.
11-class asset view
Equities to art collections, with daily and monthly valuation snapshots and transaction history.
Product suitability
Client risk rating, product risk matching, an SFC-level recommendation evidence chain and client confirmation.
Dual-review approvals
Custom approval templates. KYC updates, asset changes and contract sign-offs are logged and cannot be altered.
Multilingual AI assistant
Captures prospects before signing; answers signed clients on assets, KYC status, approvals and appointments.
Distribution commission ledger
Records for upstream product providers, downstream IFAs and peer referrals. Configurable commission rules and cross-tenant reconciliation.
A multilingual assistant on both sides of the signature.
Before signing, it collects prospect details from the website, H5 pages or WeChat Mini Program (apps that run inside WeChat). After signing, clients query their own data.
- 01Asset overview✓
- 02KYC status✓
- 03Approval progress✓
- 04Service appointments✓
11 asset classes.
Stocks, bonds, funds, derivatives, insurance, cash, property, private equity, trust beneficial interests, art collections and more.
Everything in SHEYU AIFO.
Six core modules on 23 data tables, from onboarding to distribution.
Clients and family structure
- Individual and corporate clients
- HKID, passport, business registration and company registration IDs
- ID numbers stored encrypted
- Family entities: trusts, holding companies, foundations, funds, insurance wrappers
- Settlors, beneficiaries, directors, shareholders, UBOs, protectors
- Ownership and beneficial percentages
- Service tiers and referral source
KYC, CDD and EDD
- Versioned KYC records
- CDD and EDD levels
- Identity and address verification
- Source of wealth and source of funds
- EDD reason, findings and senior approval
- PEP flag and sanctions screening date
- Document filing with issue and expiry dates
Suitability
- Scored risk questionnaire
- Five client risk profiles
- Horizon, liquidity and concentration limits
- Product risk rating 1–5
- Risk-level snapshots on each recommendation
- Required suitability rationale
- Client acknowledgement and outcome tracking
Assets
- 11 asset classes
- Assets held by family entity, rolled up per client
- Ticker, ISIN, exchange and custodian
- HKD-converted value
- Valuation snapshots with source
- Transactions: buys, sells, transfers, dividends, coupons, premiums, redemptions, fees
- Asset dashboard
- Allocation suggestions
Products and agreements
- Funds, bonds, structured products, insurance, PE, REITs
- Management, performance, subscription and redemption fees
- Restricted jurisdictions
- Discretionary, advisory, custody, nominee and referral agreements
- Fee schedules and signatories
Approvals and compliance
- Approval flow templates with multiple steps
- Approval chain frozen when a request starts
- Dual review and senior approval
- Compliance alerts with severity and owners
- Audit log with before and after values
- Task ledger: follow-ups, KYC renewals, risk reviews, remediation
Distribution
- Product providers, downstream IFAs and peer family offices
- Partner SFC licence type and number
- Inbound and outbound referrals with masked client names
- One-time, recurring and hybrid commissions
- Receivables and payables
- Cross-tenant reconciliation
AI assistant and channels
- Pre-sales Q&A from a public knowledge base
- After-sales tools: asset summary, portfolio performance, KYC status, approval progress, recent transactions, service booking
- Knowledge groups: public, all clients, or specific clients
- AI data access log
- Advisor business cards
- WeChat Mini Program
Advisor cards and a branded Mini Program.
Each advisor gets a digital business card on a short link, with a lead form that files straight into the prospect list. The WeChat Mini Program carries the firm's own home page, advisors and AI advisor.
Where the platform fits
Questions about AIFO
Who is SHEYU AIFO for?
Hong Kong Type 9 family office companies that need client onboarding, compliance, asset records and client service in one system.
Does it cover enhanced due diligence?
Yes. EDD sits between CDD and suitability matching in the compliance chain, with extra review for high-risk clients.
How are suitability decisions recorded?
Risk assessments are versioned. Each recommendation keeps an evidence chain, a client confirmation step and outcome tracking, and suitability notes cannot be altered.
Is client data separated between firms?
Yes. The platform isolates each tenant's data.
Are commission payouts automatic?
The ledger and cross-tenant reconciliation are in place. Settlement payouts are switched on only after our operations team configures them.
What does the AI assistant record when it looks up client data?
Each lookup is written to an append-only log: the tool used, the data scope, row count, whether sensitive fields were involved, and a SHA-256 hash of the reply rather than the reply itself.
How are multi-currency assets valued?
Each valuation snapshot stores the value in the original currency, the FX rate and the HKD equivalent, along with its source such as manual entry, broker or appraisal.
Can prospects reach an advisor on WhatsApp or LINE?
Yes. Advisor business cards can list WeChat, WhatsApp, Telegram, Signal, LINE and LinkedIn, and include a lead form.
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